This is why we do what we do.
I had a top notch experience! Service was fast, friendly and the guys cleaned up their mess. They were respectful towards me and also engaged politely with my kiddo who tried telling them stories! The owner was professional and it is clear he cares about his customers and business alike.
I hired ELG to upgrade an existing fuse panel in my house to breakers. Lance returned my call very quickly, which was nice considering I called 4 different electricians. They had the work done in a very timely manner and setup the contact between Hydro One shutting off power and with the ESA to inspect the work the same day they completed it. In all we were without power for only a few hours and they were done. Highly recommended.
Review part 1) I’m bummed that I can only give five stars!! This is literally the best company I’ve dealt with. I called to book an electrician to install a ceiling fan and was given a 1.5 week booking. When Lance heard me gasp (our AC wasn’t working at the time – stay tuned for more on that!) he said they’d be here that afternoon. Ceiling fan installed by Tom and Chris – two ‘friendly- laid- back- yet – professional’ guys – and one thrilled customer for life.
Review part 2) The following day (today) I emailed Lance to arrange to pay for the install. While we were emailing, I commented how much I appreciated the quick service given that my AC wasn’t working. Instead of answering my question regarding the method of payment he’d prefer, he offered to quickly drop in to see if it was an electrical issue. After spending nearly a half hour here, he figured out and resolved the minor issue at no additional charge (than the original fan install). Finally, a company that actually PROVIDES outstanding customer service instead of just professing that they do!
Great service, all issues covered, very happy with install of wire and panel.
Quick service at a reasonable price. Will use again in the future.
I highly recommend ELG Electric. After having some hydro issues after hours I needed a electrician and Lance answered my Facebook inquiries when looking for one. He was able to quickly diagnose my electrical issue and the problem was fixed very quickly.
Lance was very knowledgeable, friendly and very professional. Thanks so much for the quick help!
another great job completed. thanks for the quick trouble shooting.
not that many businesses today follow up to find if the work was satisfactory but ELG does.
Best wishes for all the success you can handle now and in the future.
So every once in a while you find a guy who cares about his work and cares about his clients at levels above and beyond ! Lance is one of those guys !!! Highly recommended
Excellent work! Reliable, efficient, properly done (was able to give honest recommendations) and of course, friendly service! Thank you!